POP CALL PRIVACY POLICY
(Last updated May 31, 2022)
PLEASE READ THIS PRIVACY STATEMENT CAREFULLY
POP CALL and Dream Capture Inc. respects every user's privacy, and we are committed to being transparent with you about how we handle personal data. This Privacy Policy explains how POP CALL collects, shares, and uses personal data you provide to us when using the POP CALL application. We also offered some sections for you to learn how you can exercise your privacy rights and choices.
Please read this Privacy Policy carefully before accessing our Application and using the POP CALL Services. If you have any questions, please contact us at support@pop-call.com
1. Overview
POP CALL ("we," "us," or "Our") and Dream Capture Inc. respects the privacy rights of its users and understands the importance of protecting and handling information collected about you under both the law and best practice. This Privacy Notice is written to comply with the United States Federal Trade Commission provisions, (hereinafter "FTC").
This Privacy Notice applies to personal information which we process relating to people who have:
● Download and install the POP CALL application
● Registered an account with POP CALL Application
● Purchase our premium subscription
● agreed to receive marketing information from us;
● contact us for inquires and support
This Privacy policy also describes what rights you have regarding your data, how you give your consent, and how you can withdraw your consent. POP CALL owns and operates the application, and interactive services, including without limitation www.Pop-call.com, and others (collectively, the "POP CALL Application"). This privacy policy ("Privacy Policy") applies to the POP CALL Application and all of the features and other functionalities, whether accessed via a computer, mobile device, or otherwise, and the services available on or through the POP CALL Application and (the "Services").
2. Data controller
This Privacy Policy, explains how POP CALL collects, uses, stores, and discloses user information collected through the www.Pop-call.com application (the “POP CALL App”) or via Dream Capture Inc. services (the “www.Pop-call.com”). POP CALL is the data controller of your Personal Data. When this Privacy Policy mentions “POP CALL,” “we,” “us,” or “our,” it refers to the relevant POP CALL or www.pop-call.com which is providing the application directly and specifically to you.
Table of contents
1. Overview
2. Data controller
3. User Acceptance
4. Summary of Personal Information and Use
5. How do we get your consent?
6. Purposes of Data Collection
7. Data Protection Principles
8. Types Of Data We Collect From You
9. Cookies Policy
10. How We Use Your Data
11. With Whom We Share Your Data
12. EEA/EU Data Subjects
13. Our Policy Towards Children
14. Data Storage
15. Data Security
16. Terms and Conditions
17. Jurisdiction
18. Changes to our Privacy Policy
19. Contact Us
3. User Acceptance
This Privacy Policy covers the POP CALL application and its service (collectively, " www.Pop-call.com we, us, or our). Using our services, you signify acceptance to the terms of this Privacy Policy, which is considered your official consent to process your personal information, your consent to the collection, use, and disclosure of your personal information as described further below.
If you are not comfortable with any aspect of this Privacy Policy. You should immediately discontinue any access to the POP CALL application and services.
4. Summary of Personal Information and Use
We may collect or obtain Personal Data about you, and this information may be stored or processed out of your region through the following methods listed in this Privacy Policy. "Personal Data" means data, whether true or not, about an individual who can be identified from that data. Common examples of personal data could include name, identification number, and contact information such as phone number (phone number uploads to our server in order to provide proper service & features)
5. How do we get your consent?
When you use our application, you imply that you consent to our collecting of your data and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like creating an account for you, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. if you like to withdraw your consent please see our data privacy rights and choices section
6. Purposes of Data Collection
The following are examples of how we use your Personal Information:
Provision of our Services to you
Downloading and installing the POP CALL application
Creating a POP CALL account for you
Offering and Improving the services
Communication
User Engagement
Legal Compliance
7. Data Protection Principles
We collect, process, and use personal data (under the definitions of all the United State Privacy Act of 1974 Directives and the California Consumer Privacy Act (CCPA) to provide our services. Personal data means any information that enables us to identify you, directly or indirectly, such as name, email, address, any form of identification number, or one or more factors specific to you or your beneficiary's identity.
We are committed to complying with applicable data protection laws and will ensure that personal data is:
Used lawfully, fairly, and transparently;
Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;
Relevant to the purposes we have told you about and limited only to those purposes;
Accurate and kept up to date;
Kept only as long as necessary for the purposes we have told you about;
8. Types Of Data We Collect From You
We may collect and process the following personal information about you:
“Personal Data” means any data we can identify or contact you with, including, but not limited to, your name, date of birth, e-mail address, and payment information, phone number and etc.
Correspondence Data. Any correspondence you send us when you contact us for support or complaints.
Location data: we will collect your geo-data location when you download and install our application and based on your IP address.
“Anonymous Data” we use cookies to collect anonymous information. Anonymous Data is data such as transaction data, click-stream data, performance metrics, and fraud indicators.
Usage Data. We also collect usage data about you whenever you interact with our services. This may include which web pages you visit, what you click on when you performed those actions, and so on. We collect data from the device and application you use to access our services, such as your IP address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time, and clickstream data.
We may use this information, to analyze trends, administer the site, track users, and gather demographic information about our user base as a whole.
9. Cookies Policy
A cookie is a text file containing a small amount of information that is sent to your browser when you visit a website. The cookie is then sent back to the originating website on each subsequent visit, or to another website that recognises it. Cookies are an extremely useful technology and do lots of different jobs. We may collect information through the use of cookies, web beacons or similar analytics-driven technologies.
What cookies do we use?
The cookies that we use fall into the following categories:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Cookies are used to facilitate a user’s log-in, as navigation aids, and as session timers, and to restrict underage use of our tools and services. We do not link non-personal information from cookies to personally identifiable information without permission.
We use web beacons to collect information about the use of our services. The information collected by web beacons allows us to monitor how many people are using our services, how many people open our e-mails, and determine for what purposes these actions are being taken. Our web beacons are not used to track activity outside of our services.
How do I change my cookie settings?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org. If for any reason you do not want us to track your use of our site using cookies, you can opt out of this using your browser settings and can also select the option “Do Not Track” (for more information please refer to your browser). Most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar.
10. How We Use Your Data
We will only use your data when the law allows us to. Most commonly, we will use your data in the following circumstances, but for more information about the types of lawful basis that we will rely on to process your data
Provide our services to you
Facilitate your installation when you download the POP CALL application.
facilitate the creation of and secure your POP CALL account;
conduct further analysis on research data we have already collected;
Evaluate how you and other users interact with our application.
Protect POP CALL application and our users
notify you about important changes to our Terms; and
To comply with legal and regulatory obligations.
11. With Whom We Share Your Data
POP CALL only shares your personal information with third parties under the circumstances described below. We do not sell or otherwise disclose personal information we collect about you for monetary or other valuable consideration.
Authorized vendors: We may share your data with third-party vendors that help us operate the POP CALL application, process payments, and deliver our services and also comply with your instructions and our contractual obligations. These include payment processors, content delivery networks (CDNs), cloud-based hosting services, monitoring services, email service providers, quality assurance and testing vendors, fraud and abuse prevention vendors, customer relations management (CRM), vendors
Advertising and Analytics Partner: We may share usage data with third-party advertisers and analytics providers through cookies and other similar technologies. These third parties may collect information sent by your computer, browser, or mobile device in response to a request for content, such as unique identifiers, your IP address, or other information about your computer or device.
Certain legal obligations: POP CALL may be required to disclose personal information if directed by a court of law or other governmental entities. We will attempt to give you prior notice before disclosing your information in response to such a request.
With Your Consent: POP CALL may send your Personal Information to a third party when you consent to do so or in your direction. For example, this may occur when we complete a transaction at your request.
12. EEA/EU Data Subjects
If you are habitually located in the European Union or European Economic Area (EU/EEA), you generally have the right to access, rectify, or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We briefly describe the Data privacy rights below:
We enable you to make numerous choices about your data: Below is the following data protection rights you have when using our services.
Right to update or correct: Suppose you wish to access, correct, update or request deletion of your personal information. In that case, you can do so at any time by Contacting our support team at the information provided at the bottom of this Privacy Policy.
Right to access your data: If you request access to your data, we will confirm whether we hold your information and provide you with a copy, explaining how we process it and why, how long we store it for, and your rights associated with it.
Right to delete your Data: If you request the deletion of your personal information, we will erase it. Please note that we will need to retain your information for certain period to fulfill our legal obligations, establish exercise, or defend a legal claim
Right to opt-out from receiving marketing emails: You have the right to opt-out of the email marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you or from your POP CALL account by switching off the “Ë-mail Preferences setting.”
Withdraw Your Consent: Similarly, if we have collected and processed your personal information with your consent, you can withdraw your consent at any time. Please note that withdrawing your consent may affect your access to your account, and subscription.
Right to Complaint: You have the right to complain to a data protection authority about our collection and use of your personal information. Please contact us for more information at support@pop-call.com, and our data protection officers will be happy to assist.
How to Request Access/Deletion to Personal Information
You can permanently delete your personal information by choosing “Delete my info” directly
from the mobile application (located on the “Setting” page) anytime. It is suggesting to perform
the deletion before you uninstall the application. (uninstalling the app doen not delete/erase
your info from the server). You may also request access or deletion of your personal
information with us by sending an email to support@pop-call.com.
13. Our Policy Towards Children
POP CALL respects children's privacy, and we are committed to complying with The European Union GDPR Directive on Children’s Online Privacy. This Children Policy describes our practices concerning collecting personal information from children under the age of 13 The POP CALL Site does not knowingly collect, use, or disclose personal information from children under the age of 13 without prior parental consent. Neither do we provide POP CALL services to children under 13 years of age except as permitted by The European Union GDPR Directive on Children’s Online Privacy.
14. Data Storage
POP CALL uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run POP CALL Application. POP CALL owns the code, databases, and all rights to the POP CALL Application.
15. Data Security
We are committed to maintaining your data's security, having measures in place to protect against the loss, misuse, and alteration of the data under our control. We employ modern and secure techniques to protect our systems from intrusion by unauthorized individuals, and we regularly upgrade our security as better methods become available. Our data centers and our partners utilize new physical security measures to prevent unauthorized access to the facility.
Please be aware that no security measures are perfect or impenetrable. Therefore, we cannot (and do not) guarantee the absolute security of personal data.
16. Terms and Conditions
To learn more about our terms and conditions, please visit our Terms of Service page, which establishes the use, and disclaimer, governing the POP CALL application's usage.
17. Jurisdiction
The United State laws and the California State Court shall govern this privacy policy and terms of service found on the POP CALL application.
18. Changes To our Privacy Policy
POP CALL continually strives to implement new technologies and processes to this privacy policy from time to time. In no event will these changes result in the degradation of any security measures designed to protect you from unauthorized disclosure.
19. Comments and complaints
If you have any questions comments and complaints about this privacy policy, please contact us at support@pop-call.com
POP CALL CALIFORNIA PRIVACY RIGHTS CCPA
(Last updated April 20, 2022)
20. California Specific Consumer Information Requests CCPA
POP CALL is committed to protecting your data privacy and upholding your rights. In compliance with the California Consumer Privacy Act of 2018 (“CCPA”), we are providing this privacy notice that outlines your CCPA rights and explains how you can request those rights. This privacy notice applies solely to users residing in California.
Types of Personal Information We Collect
● Identifiers, such as name, alias, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers.
● Personal information listed in the California Customer Records Statute, such as name, password, Date of Birth, email address, telephone number, and payment information.
● Commercial information, such as type of subscription purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
● Internet or other electronic network activity information, such as online behavior, interest data, and interactions with our and other applications, systems, and advertisements.
● Geolocation data. Your location data via your browser and computer device use to access our app.
● Professional or employment-related information.
● Education information, defined as information that is not publicly available personally identifiable information.
● Correspondence Data. Any correspondence you use to interact with our support team.
● "Anonymous Data" we use cookies to collect anonymous information. Anonymous Data is data such as transaction data, clickstream data, performance metrics, and fraud indicators.
● Usage Data. We also collect usage data about you whenever you interact with our services. These may include which web pages you visit, what you click on, when you performed those actions, and so on. We collect data from the device and application you use to access our services, such as your IP address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time, and clickstream data.
21. How We Use Your Personal Information
When we collect your data, we will only use it for the following purposes below;
● Provide our services to you
Facilitate your installation when you download the POP CALL application.
● facilitate the creation of and secure your POP CALL account;
● To improve our services, for example, when we use your feedback to improve your experience with us.
● To facilitate the creation of and securing your POP CALL Account;
● To conduct further analysis and research;
● To evaluate how users interact with our services
● To protect & secure POP CALL App from online fraud.
● To notify you about significant changes in your POP CALL accounts and our Terms.
● To comply with legal and regulatory obligations.
● To deliver a great user experience
● To manage user interactions with other members
● To review and develop system functionalities
● To verify your purchases for subscription
● To send updates
● To communicate with you, only when necessary to carry out a service you signed up for and in keeping you updated on your account and our business
POP CALL does not share nor sell your personal information to third parties for monetary or other valuable consideration.
22. California Privacy Rights
Below are California Consumer Privacy Rights
● Right to Access. You have the right to request access to personal information that we collected from you and on how we used the collected information in the past 12 months.
● Right to Delete. You have the right to request deletion of any personal information we have on you, subject to certain exceptions.
● Your right to withdraw consent: Where the processing of your personal information by us is based on consent, you have the right to withdraw that consent without detriment at any time by contacting us.
● Non-Discrimination. You have the right to not be discriminated against you for exercising any of your rights under the CCPA. Unless otherwise permitted by the CCPA or other laws, we will not:
23. How to Request Access/Deletion to Personal Information
You may request access or deletion of your personal information with us by sending an email to support@pop-call.com
24. California Privacy Policy Notice and Updates
We may update this notice as needed. Any changes will be posted on our application or communicated to you via email.